What happens while you wait .. improvements on mechanics
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Status update
The tensions over here are growing because we are really pushing hard to get the shipments out.
One batch of casings has arrived, but at the moment electronics lag behind.
Just to give you an idea on how dramatically schedules have changed during the corona outbreak.
Before the usual PCB board manufacturing time was between 10 to 14 days (depending of the size and quantity ofc). At the moment the delivery time changed to 25 working days which is hard to get used to.
Mostly it is related to missing labor, which gradually is improving now.
We think and hope that by the end of March the outbreak in China will be under control and measures taken should ease. We do not really know what will happen, but for sure after March a large amount of people will be able to return.
What happens while you wait....
Quite some of you have been watching the Youtube review from Novaspirit about the Quad Sata Kit.
We did read your comments there and used the time to do some improvements. Because the case is very compact, the airflow is an important factor to keep the temperature under control.
To improve, we are adding openings to the bottom plate which increases the air flow and also has a positive impact on the noise level.
We returned all the base plates of this batch to the factory. They are expected to return them within the next two days which means all of the shipments will already have the improvements done.
Since a few of the copper bolts broke when we shipped the first batch, we decided to pre-assemble them on the base plate to avoid this to happen. We also did re-tap the threads after the painting process to make assembly easier.
We as well will update product pictures of the Quad Sata NAS kit, because some of you asked for more details. You should find them next to the product description soon.
Stay tuned!
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62 comments
Dave D.
@KEVIN – I ordered apr 1st and no tracking yet :(
J
There are also lots of us waiting to place an order for a board for our own build. Maybe letting us place orders in a backorder status will show you the demand and let people who want to order feel better that have a spot in line.
Kevin Ferrell
I think the lack of updates is whats causing people to be impatient.
Its a solid product and I stand behind my order.
Ordered April 18th. Just got tracking May 20th.
I think we have to keep in mind this is a pre order and also the recent ruckus.
Right on and looking forward to having this in hand.
Dave D.
NORBERT
MAY 16, 2020
Hi Guys, yes – we are bad keeping information displayed here, but calling us a scam is too far fetched! ALLNET is in business since 1991. Requested refunds have been always processed immediately.
Thank you to all (99% of the buyers) who endure this troubles with us. Mentioning in the past that supply chains are seriously disrupted does not even come close to the situation we are facing.
We are literally working day and night to get things done. Once we find time we will explain the details.
Cases and power supplies are already on stock for for some time.
For now, we frequently get smaller batches of products which are sent out immediately but this is not enough. (we have already sent out more than 200 kits) We received around 200 boards yesterday which we are busy now shipping. Shipments are done based on order intake. Additional boards are around the corner but need to go through detailed testing processes before they can be shipped.
Telegram style for now – details sometime later.
Thanks again for hanging in there with us!
Norbert
Richard
Just an FYI for those still waiting. I ordered on Feb 28 and got my shipping notice this morning May 18.