Back in the office again! Pre-Order Reward!
Today was our first day back in the office after the Chinese New Year break!
There is a big backlog of work which we will have to manage.
The impact on our operation because of the outbreak of the Corona virus is substantial, both personal and over all.
Nevertheless, we work hard to get your overdue shipments out asap. DHL services have today unfortunately been delayed to next week, which came as a big surprise to us. Also some "special lines" e.g. economy express remain not available for the time being. This is caused by the fact that many airlines stopped their flights into China which seriously reduces also the capacities for air cargo.
We hope for your understanding that shipments at the moment might not arrive according to the usual time schedules.
New Shop design
You probably recognized, that we did not slow down during the holidays. We did release our new shop to you and hope you like it. There is still some more work to be done before we can reach real customer convenience, but it is a big improvement to before.
To all our customers who placed pre-orders for QUAD SATA KIT in our store.
The situation compared to the end of January has substantially changed. All manufacturing plans have been postponed. Many of the suppliers could not resume work or really lack of personnel.
Many people could not return to Shenzhen yet for various reasons. Travelling is not very convenient now, because of the precautions against the spread of the virus taken. Please understand that we do our utmost to ship asap, but our supply chain is deeply affected.
We did get some updates concerning the delivery dates today. Since most factories will not start before the 20th of February it will take probably up to the end of March to be able to fully deliver the pre-ordered products.
This is of course the worse case but we don´t want to create false expectations.
To reward you for your patience and trust we will add a special pre-order bonus.
This offer includes a 45W PD power supply and a 1m USB-C cable to power your Quad SATA KIT. This offer will end on the 29th of February. (EXTENDED!!)
The shipments will be released based on the order intake
PS: For product updates please use the mail registration on the right bottom corner. We will keep you posted via this mail channel and our blog of course.
Your - ALLNET CHINA team -
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!
36 comments
Norbert
@TEE – preorder will be active until we can supply out of our inventory. This will happen within the next two weeks. We plan to resolve all back-orders until the end of April.
tee
Hello, I see the date of this promotion was extended. Is it still available so long as the kit shows as “preorder” or has it already ended?
Norbert
@ ANATOLY – YES! That is one of the most urgent tasks next to getting the kits ready for shipment.
Once we feel that the kit issues are getting resolved we will immediately open sales again! We are pretty close actually!
Anatoly
Hi. Do you planning to sell 4bay Raspberry SATA hat again? It’s a very useful device and many people waiting for creates a NAS with this.
Norbert
@ SAM we check the destination before we ship. The power adapters will be added accordingly.
@ KEN yes, we understand the frustration. We did split the batches into smaller lots. We will ship out the first round next week. We will put the info into the blog.
@ANTHONY it is not too easy to make a really good 3.5" casing. We found a product which can be used for the integration in an existing metal case with 4×5.25″ slot height. We will post it these days and check your feedback. It is planned for the PENTA hat because of the 5 hot plug slots. Once we managed to stabilize supply we will most certainly invest more time into cool accessories to be used with the HATs.